Billing Readiness and Unbilled Revenue Improvement
Revenue remains unbilled or billing is delayed because readiness criteria, evidence, exception ownership, and escalation are inconsistent.
Who sponsors this
CFO · Controller · Head of Order-to-Cash · Head of Billing · Finance Operations Leader
Required outcome
Revenue remains unbilled or billing is delayed because readiness criteria, evidence, exception ownership, and escalation are inconsistent.
Deliverables
- Billing-readiness criteria
- control points
- evidence requirements
- exception workflow
- unbilled segmentation
- KPI definitions
- SOPs
- pilot and handover
Explicitly excluded
- ERP configuration, tax or revenue-recognition advice, managed invoice processing, or line-management responsibility
What the work needs from you
Access to the people named above, the relevant operating data, and a decision owner who can respond within the delivery window. Acceptance is evidence-based: each deliverable has a defined format and review round.
Relevant evidence
- USD 276M+ cash accelerated in one quarter with a 1.3-day DSO improvement through Order-to-Cash governance.
- 84,000+ staff hours returned through governed automation across Order-to-Cash workflows.
- Applied AI/ML order-management work performed 80% above target in North America.