Role, Capacity and Organizational Design
Roles, decisions, workload, capacity, and accountabilities no longer match the work the organization must deliver.
Who sponsors this
CHRO · COO · Shared Services Leader · Transformation Leader · Business Unit Leader
Required outcome
Roles, decisions, workload, capacity, and accountabilities no longer match the work the organization must deliver.
Deliverables
- Work and role inventory
- decision map
- demand and capacity baseline
- scenarios
- future-state organization
- transition and continuity plan
- handover
Explicitly excluded
- Employment-law advice, compensation design, individual performance decisions, recruitment, or works-council representation
What the work needs from you
Access to the people named above, the relevant operating data, and a decision owner who can respond within the delivery window. Acceptance is evidence-based: each deliverable has a defined format and review round.
Relevant evidence
- USD 100M+ cost savings through process redesign and quality initiatives, with 30% project-manager capacity returned.
- Shared-services transition delivered with workforce-representative alignment and protected continuity.