Transformation Operating Architecture Diagnostic
Leadership has an important mandate or multiple initiatives, but the real operating problem, ownership, dependencies, value logic, and non-disruptable work are not aligned.
Who sponsors this
CEO · COO · Chief Transformation Officer · Business Unit President · PE Operating Partner
Required outcome
Leadership has an important mandate or multiple initiatives, but the real operating problem, ownership, dependencies, value logic, and non-disruptable work are not aligned.
Deliverables
- Mandate statement
- current-state and dependency map
- non-disruptable flows
- owner and decision map
- KPI and value baseline
- prioritized roadmap
Explicitly excluded
- Detailed future-state design, implementation, ongoing governance operation, and technical configuration
What the work needs from you
Access to the people named above, the relevant operating data, and a decision owner who can respond within the delivery window. Acceptance is evidence-based: each deliverable has a defined format and review round.
Relevant evidence
- USD 276M+ cash accelerated in one quarter with a 1.3-day DSO improvement through Order-to-Cash governance.
- USD 100M+ cost savings through process redesign and quality initiatives, with 30% project-manager capacity returned.
- Zero SLA penalties for two consecutive years under an EMEA support model aligned to contractual commitments.
- 250% year-over-year growth in customer adoption through model expansion to new clients.
- Shared-services transition delivered with workforce-representative alignment and protected continuity.