Adoption readiness is low ... employees are fatigued

Most teams are not resisting change. They are exhausted. They are carrying too many launches at once, too many new rules, too many tools, and too many quick trainings that assume learning happens in spare time. Then leaders look at low adoption and conclude that people do not care. That conclusion is convenient. It is also wrong. Organizations face a choice. They can treat low adoption as a motivation problem, responding to poor uptake by pushing harder, by sending more communication, by...