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Streamlining deficit keeps complexity alive

I have seen teams burn months chasing automation while carrying the same clutter forward. Extra approvals. Duplicate trackers. Two sign-offs for the same decision because someone once got burned and nobody ever cleaned it up. The result is predictable. Every new tool lands on top of the mess, adoption becomes heavier, and people start associating improvement with extra work. Organizations face a choice. They can treat automation as a technology deployment problem, implementing new tools on...