Feedback loops are missing

On paper, feedback exists. You have surveys, town halls, open door language, and recurring check-ins. Leaders ask for input. People share what they see. Everyone leaves the meeting with the feeling that something constructive happened. Then Monday comes. The same friction is still there. The same escalations happen. The same workarounds grow. And the next time leaders ask for feedback, people either repeat themselves with less energy, or they say nothing and focus on surviving the week. That...