Acceptable Use Policy (AUP)

1. Purpose

This Acceptable Use Policy ("AUP") explains what you may and may not do when accessing or using the Soufiane Boudarraja ecosystem (the "Ecosystem"). The goal is to protect users, customers, partners, and the integrity of our platforms, content, and services. This AUP applies ecosystem-wide so that separate acceptable use rules are not required for each website, product line, or software offering.

2. Scope

This AUP applies to your access to and use of any part of the Ecosystem, including:

• Websites, landing pages, and related      domains and subdomains.

• Digital products and downloads (including      printable workbooks, templates, and other files).

• Consulting, advisory, training, workshops,      and speaking services (including any portals or shared workspaces used to      deliver them).

• Software and related services (including      Outbound Assistant and any downloadable components we distribute).

• Print-on-demand products and design      submissions (including "Speak Up" and other POD collections).

• Community features, forms, comments,      mailing lists, and any user-submitted content where enabled.

• Any integrations, automation, or tools we      provide or connect to for service delivery.

3. Relationship to other policies and agreements

This AUP should be read together with:

• Terms and Conditions

• Privacy Policy

• Cookies Policy

• DMCA Policy (Copyright Infringement and      Takedown Policy)

• Licensing and Usage Rights Policy

• Digital Product Support and Retention      Policy

• Technical and Printing Specifications

• Acceptable Content Guidelines (POD)

• Artificial Intelligence and Technology      Innovation Statement

If there is a conflict between this AUP and a signed statement of work, enterprise agreement, data processing agreement, or software EULA, the signed agreement governs for that specific engagement.

4. Definitions

"Content" includes text, images, audio, video, designs, data, software, files, and any other materials available through the Ecosystem.

"User-submitted content" means content you upload, submit, post, transmit, or otherwise make available through the Ecosystem.

"Digital products" means downloadable materials such as PDFs, templates, or other digital files.

"POD" means print-on-demand products fulfilled by third-party providers based on designs we publish or you submit (where applicable).

5. General rules

You agree to use the Ecosystem lawfully, respectfully, and in a way that does not harm others or interfere with operations. You must:

• Comply with all applicable laws and      regulations, including EU and German laws where relevant.

• Respect intellectual property rights and      licensing limits.

• Provide accurate information when      requested (for example, for purchases, support, or identity verification).

• Use only the access methods and      credentials assigned to you and keep them confidential.

6. Prohibited activities

The following are prohibited when using the Ecosystem:

6.1 Illegal or harmful conduct

• Using the Ecosystem for unlawful purposes      or to facilitate unlawful conduct.

• Threats of violence, harassment, stalking,      intimidation, or coordinated abuse of individuals or groups.

• Hate-based conduct, discrimination, or      content that targets protected characteristics in a way that promotes      hostility or dehumanisation.

• Exploitation, sexual content involving      minors, or any content that sexualises minors.

• Facilitating self-harm, suicide, or      eating-disorder content intended to encourage harm.

6.2 Security and abuse

• Attempting to gain unauthorised access to      any system, account, or data.

• Introducing malware, spyware, ransomware,      or any harmful code.

• Scanning, probing, or testing      vulnerabilities without explicit written authorisation.

• Circumventing security controls, access      controls, license checks, paywalls, or authentication measures.

• Using the Ecosystem to distribute phishing      messages, scams, or fraudulent schemes.

6.3 Interference and misuse of services

• Disrupting, overloading, or interfering      with the Ecosystem or its infrastructure, including denial-of-service      activity.

• Excessive automated requests, scraping,      crawling, or harvesting without explicit written permission.

• Using bots or automation to manipulate      engagement metrics, form submissions, or mailing lists.

• Reverse engineering, decompiling,      disassembling, or attempting to derive source code from any software,      except where legally permitted and then only to the extent required by      law.

6.4 Intellectual property and licensing violations

• Copying, redistributing, reselling,      sharing, or making available digital products or paid content beyond the      scope of your license.

• Removing or altering copyright, trademark,      attribution, watermarks, or proprietary notices.

• Using Ecosystem content to train AI models      or build competing datasets, except where explicitly permitted in writing.

• Submitting takedown notices or IP      complaints in bad faith or as a form of harassment.

6.5 User-submitted content misuse

• Uploading content that violates our      Acceptable Content Guidelines (POD) where those rules apply.

• Uploading content that infringes another      party’s rights, including copyright, trademark, or privacy rights.

• Uploading content containing personal data      of others without a lawful basis and appropriate permissions.

• Uploading confidential information you do      not have the right to disclose.

6.6 Misrepresentation and fraud

• Impersonating another person or entity, or      misrepresenting your affiliation.

• Providing false payment information, using      stolen payment methods, or attempting chargeback abuse.

• Submitting false support requests, claims,      or evidence to obtain replacements, refunds, or access.

6.7 Marketing and communications abuse

• Using forms, emails, or messaging features      for unsolicited marketing, spam, or bulk outreach without permission.

• Adding others to mailing lists without      consent.

• Harvesting contact details from the      Ecosystem for unrelated outreach.

6.8 Special rules for software and automation tools

If you access or use Ecosystem software or automation tools (including Outbound Assistant), you must not:

• Use the software to violate third-party      platform terms, anti-spam rules, or applicable marketing and privacy laws.

• Use the software to collect personal data      without a lawful basis, required notices, or required consents.

• Attempt to bypass licensing, activation,      usage limits, telemetry controls, or update mechanisms.

• Use the software to generate or distribute      unlawful content, deceptive messages, or impersonation content.

7. Responsible use of AI-supported features

Where the Ecosystem includes AI-supported features or content, you are responsible for how you use outputs. You must not use AI outputs to:

• Generate deception, fraud, phishing, or      impersonation.

• Generate harassment, hate, or targeted      abuse.

• Generate or distribute personal data about      third parties without a lawful basis.

• Make professional decisions (legal,      medical, financial, or regulated advice) without appropriate professional      review.

We may apply safeguards, monitoring, or rate limits to AI-supported features to protect safety, compliance, and service quality.

8. Reporting violations

To report suspected misuse or a violation of this AUP, use our contact page: https://www.soufianeboudarraja.com/contactand include relevant evidence (links, screenshots, order ID, or file names).

9. Enforcement

We may take one or more of the following actions if we reasonably believe this AUP has been violated:

• Remove or restrict access to content or      downloads.

• Suspend or terminate accounts, licenses,      or service access.

• Refuse orders or cancel transactions where      permitted by law.

• Limit functionality, apply rate limits, or      block abusive traffic sources.

• Request additional verification or      information to investigate a claim.

• Report unlawful conduct to relevant      authorities where appropriate.

Enforcement may be immediate where necessary to protect users, comply with law, prevent harm, or protect service availability. Where appropriate, we may provide notice and an opportunity to respond.

10. Third-party services and platforms

Parts of the Ecosystem may rely on third-party providers (for example hosting, analytics, payment processors, POD fulfilment, email delivery, or content platforms). You must comply with the applicable third-party terms when using those services. We are not responsible for third-party enforcement decisions.

11. Changes to this AUP

We may update this AUP to reflect legal, operational, or technical changes. The "Last updated" date at the top indicates when changes took effect. Material changes will be posted through our Websites.

12. Contact

Questions about this AUP may be sent to Soufiane Boudarraja. To submit a question, use our contact page: https://www.soufianeboudarraja.com/contact.

For statutory legal entity and address details, see the Impressum / Legal Notice on our website.